Celebrating over 12 years of service in Buffalo! Empire Towing & Recovery is your local connection for Towing Services in Buffalo NY. Specializing in light and medium duty flatbed and wrecker service. Our towing service is available 24 hours to provide service when you need it most.Talk to a dispatcher, not an answering service. We are centrally located near route 20 and highway 400 and we use GPS tracking to get to you sooner. Teamwork, reliability, communication, and skill are the foundation of our commitment to exceptional customer service.


24/7 Towing services for Western New York. Accidents, breakdowns, winch outs, roadside assistance, we can help.


8 point tie down systems, fabric straps, and experience drivers to assist with all of your flatbed towing and transport needs.


2 Trucks with a 4 car capacity, running 2 trips daily. Ask us about trips to Syracuse and as well.


Repair shops, dealerships, fleets, and auction companies, contact us for your towing and vehicle transport needs.


“Towing service is always quick. I like how your guys tow the vehicle to the right spot in my lot, even after hours”– Tom, Top Gun Automotive
“Always answers phone immediately, prompt pickup of vehicles. Courteous drivers.”– Nancy, Weiland Automotive
“I would like to thank you for going above and beyond the call in helping me out. You opened shop on Christmas day to repair my 2 flat tires. Your mechanics took time out of their family time to help me out. You guys are THE BEST!!!”– Mike, Private Customer 
“Very quick dispatch, I also like the communication between the dispatcher and our shop when an unexpected situation arises. I also like the payouts on tows which makes the process seamless”– Frank, Schmidt’s Collision & Glass 
“You never turn us down, you help at the scene in any way possible transferring clients etc. You don’t charge us for false alarms”– Paul, We Care Transportation
“Quick to respond and very professional”– Peter, Jim Ball Service Dept.
“On time. Never heard we can’t. No problems.– Russ, Towne Chrysler Service
“Great service all the time”– Steve, E-Z Loan Auto Sales
“Quick service. Always courteous staff/employees. Hold time on phone is short if at all”– Sal, West Herr Toyota

Customer Ratings & Reviews

It’s hard to trust a towing company when all you have is a web page and a business card. That is why we encourage our customers to rate our services.


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Today we got the opportunity to move a zamboni for a local ice rink, a dream of some of us who played hockey as a kid, So on that note who's winning the cup this year bud? Comment below! #sportsarebacksoarewe #couchpotatofans #stanleycup2020 ... See MoreSee Less

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Need equipment moved? We got you covered, here's a super cool older tractor Dan moved for us not too long ago. Dan is one of our newest team members and we are very grateful to have him on our team, he brings tons of experience and a great personality to work with him everyday. Thank you Dan for everything you do and choosing us to continue your towing career! #employeeappreciation #thankful #greatteam ... See MoreSee Less

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Small employee appreciation post for one of our newest addition to the team, Justin Peiffer. Justin had no background in towing but he showed promise from day one. Whether it be his positive attitude every morning, or his determination to always do better, we knew he was something special as soon as we met him. Fast forward to today he is an incredible operator with the word no erased from his vocabulary. There's nothing Justin can't do! He just took it to the next level by passing his CDL permit test! We are excited to see Justin's future here and very pleased to have him on our team. Thank you for all that you do Justin! ... See MoreSee Less

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